• Corporate Policies
    Privacy Policy

Privacy Policy

Last Revised: September 16, 2017

Neoxen Systems ("Company"), including its affiliates, is committed to respect your privacy and to comply with applicable data protection and privacy laws. This privacy policy (“Policy”) describes how we collect and use personal data where the company is the data controller or where we refer to the applicability of this Policy. “Personal data” means information relating to you or another identifiable individual.

We will give you additional privacy information that is specific to a product or service in Supplements to this Policy and other notices you may see while using our products or services. If there is a difference between such notices and this Policy, the notices should be considered first.

Software on your device may access your information. Our products or services may contain links to other companies’ websites and services that have privacy policies of their own. The Company is not responsible for the privacy practices of others and we recommend you read their privacy notices.

If you do not agree with this Policy, do not use our products and services or provide the company with your personal data.

What Information We Gather and Track

We request personal information when you place an order, register a product, request a service, answer a survey, enter a contest, correspond with us or engage in certain other activities on our services. For example:

  • If you submit an order on-line with us, we will ask you for information necessary to complete the transaction - such as your name, address, and credit card number. If you request technical support online, we will ask you for information necessary to complete the transaction - such as your name address and information about your computer hardware, software and the nature of the problem you are experiencing. You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction.

How We Use the Information We Gather and Track

We may use personally identifiable information in the following ways:

  1. To provide you with information about product upgrades, new products, services, newsletters, informative emails, and research on future product ideas or improvements;
  2. To assist us in creating content that is relevant to you;
  3. To provide you with special offers that may be of interest to you;
  4. To assist us in creating better products and services to meet your needs;
  5. To allow you to purchase and download products, obtain access to services or otherwise engage in activities you select;
  6. To help you quickly find software, services or product information important to you

With Whom We May Share Your Information

From time to time, we may provide your information to selected business partners to communicate to you information about products or services that they believe are important to you or your business. If you prefer that we not provide your information to our business partners, you may let us know using one of the methods described in this policy.

In addition, we retain the services of third parties to provide services for us. They may be used to deliver additional services, provide technical support, or handle order processing. We require that these partners keep the personal information of customers secure and confidential. We also require that these partners use personal information only on behalf of us.

Please be advised that in certain instances, it may be necessary for us to disclose your personal information to government officials or otherwise as required by our legal obligations.

Security and Quality of Personal Information

We have taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction. Credit card information is transmitted using secure socket layer (SSL) encryption.

We make a sincere effort to respond to your requests to update or correct your personal information. If you believe that we do not have your current personal information, you can use one of the other communication channels at the bottom of this statement.

Usage of Cookies

We may use cookies from time to time. A cookie is a unique text file that a Web site can send to your browser software. Cookies enable a service to tailor information presented to you based on your browsing preferences. We may use cookies to personalize your pages at our services and support system, or to remember you when you register for products or services. If you do not want us to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a service tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use of some of the products and/or services.

We may also use cookies to track your visit to our services. While our servers may automatically log your IP address, this information does not identify you and you remain anonymous.

Network Traffic

We may track domain names, IP addresses, and browser types from people who use our services. We use this information to track aggregate traffic patterns throughout our systems. Such information is not correlated with any personal information.

Linking to Business Partners

In our services, there may be a number of links to companies with whom we have a relationship. We are not responsible for the privacy practices of our business partners. We encourage you to read their privacy statements, as they may differ from ours.

Other Considerations for Privacy

Please remember that information you submit in a discussion group or forum, will be deemed public information and is not confidential. There is a risk in such communication venues that information can be collected and used by others. Please be careful and responsible when you are online.

Changes of This Policy

In the event there is a major change to our privacy practices, a prominent notice will be posted on our web site. If the change involves the use of your personally identifiable information, the notice will contain instructions on how you can opt-out of such use.

Contacting us

We welcome your comments regarding this Privacy Policy. If you have questions about this policy, please contact us.


Mission and Values

We deliver the latest cloud and device technologies in a humanly understandable form. We create value to our customers and enable growth and profits.

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Code of Conduct

We communicate our common set of ethical values and business principles to our stakeholders in our daily pursuit of building the Information Society.

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Privacy Policy

As a trusted provider of sustainable technology and development services, we understand your desire to protect personal information.

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Equality Policy

We aim to provide social responsibility and accountability for the decisions that we make in respect of potential and present partners and employees.

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Environment Policy

We are aware of the impact that the modern culture has on the exterior environment. We understand that we need to successfully balance economy and ecology.

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Health & Safety Policy

We understand that improving health and safety provisions subsequently improve motivation and productivity and produce loyalty amongst employees.

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Quality Policy

We apply international quality assurance standards to our technology and product development as well as to our professional services and customer care.

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Support Policy

All our support and help desk services are available for both customers and pre-sales inquiries. Basic priority is on a first-come, first-serve basis.

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Trademark Policy

We provide a family of limited use artwork for those who wish to show their support for us or our products and services in their website or marketing material.

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Antipiracy Policy

Our motivation in joining antipiracy movement together with the global software companies is our obligation to our licensed customers, our partners and resellers.

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Legal Notices

We make information available on our web sites, subject to these legal notices and terms of use. By accessing these sites, you agree to these terms.

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